Terms and Conditions

Terms and Conditions (B2B)

Note: These terms apply to business relationships with professionals (hotels, distributors, companies) and do not constitute an offer to end consumers.

1. Purpose

This document governs the terms of sale of products distributed by PRO-RAY EX SRL (IDNO 1020600039106), Republic of Moldova.

2. Orders and pricing

[TO BE COMPLETED — order placement process, price validity, currency]

3. Delivery

We deliver to Libya, Morocco, and other African markets, per the terms agreed in each client's commercial offer.

4. Payment

[TO BE COMPLETED — accepted payment methods, terms]

5. Returns and warranties

As this is a B2B relationship, the 14-day right of withdrawal applicable to consumers does not apply. Return and warranty conditions are those set out in the specific commercial contract with each client.

6. Product compliance

Food products comply with ONSSA regulations (Morocco) and the food safety standards applicable in each destination market.

7. Regional restrictions

Alcoholic products (wines) are not available for sale or delivery in Libya, in accordance with local legislation prohibiting alcohol.