Common Questions About Ordering

Have a question about placing an order with us? Find answers below — and feel free to contact us if you don't see what you're looking for.

Why is the price shown $1.00?

All prices on the site are placeholders. After you submit an order, we send you a real, individualized quote in USD based on volume, destination, and current pricing.

What's the minimum order quantity?

We work with HORECA distributors and wholesale buyers. Minimum order requirements vary by product line — your quote will include the recommended minimum for cost-effective shipping.

Which countries do you currently ship to?

We currently serve Libya, Morocco, and Tunisia, with additional markets under evaluation. All shipments are DDP (duties paid) from Chișinău via the port of Constanța.

What payment methods do you accept?

Payment is made via international bank transfer after your quote is confirmed. Established partners may qualify for net 30/60 credit terms.

What documents come with my shipment?

Each order includes full HORECA export documentation for customs clearance at destination, arranged as part of our DDP service.

How long does delivery take?

Transit time depends on destination and shipping route. Your quote will include an estimated delivery window.